Additional Information

Privacy Policy

Medifly (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our case review form.

1. Information We Collect

Personal Information

  • Full name
  • Age range
  • Country of residence
  • Email address
  • Phone or WhatsApp number

Health-Related Information

  • Information related to knee or hip replacement inquiries
  • Medical reports voluntarily uploaded by you

2. How We Use Your Information

We use the information we collect to:

  • Review your case inquiry
  • Provide general information about hospital options and cost ranges
  • Connect you with accredited hospitals in India
  • Respond to questions and follow-ups
  • Improve our website and services

We do not sell your personal information.

3. Sharing of Information

We may share your information only when necessary with:

  • Accredited hospitals in India for treatment coordination
  • Service providers who help operate our website

We share only the information necessary to facilitate your inquiry.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your information. We take reasonable measures to protect your information and handle it responsibly.

5. Medical Disclaimer

All medical advice, diagnosis, and treatment are provided exclusively by licensed healthcare professionals at accredited hospitals.

Medifly’s role is to support patients by providing structured information and facilitating direct connections with hospital international patient teams.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your information

To submit a request, contact: [email]

8. Contact Us

If you have questions regarding this Privacy Policy, contact:

Email: [email]
Website: [domain]